Britannia Hotel, Manchester

35 Portland Street, Manchester, M1 3LA

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Dit historische beschermde gebouw beschikt over gratis Wi-Fi toegang en een uitstekende verbinding met het stadsvervoer. Het is gelegen op een toplocatie voor w... more

 

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7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Verity ( Groep collega's) 

    van Rotherham , GB  op  12 augustus 2008

    "I very much enjoyed my stay and would highly reccommend this hotel. The rooms are excellent value for money and the location is brillaint, just 5 minutes from Picadilly station and all of the city centre shops and restaurants." (107118879)

    The room was spacious and clean with a well stocked hospitality tray. Good choice of TV channels and nice clean bathroom. The breakfast choice was varied and they offered a vegetarian option on the hot buffet which was a nice bonus.

    The hotel could be a little bit noisy at night due to its city centre location, quite a bit of noise from the pubs and clubs in the area.

    6 van de 6 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Ciaran ( Groep collega's) 

    van Ashtown , IE  op  19 november 2008

    Cleanliness of rooms

    Of the two lifts, One was broke and the other running at a snails pace. I was on the third floor, my friends on the fifth, which meant a long walk to the front door. Front office staff could'nt understand basic english and were pretty slow

  • 7/10 Carolyn ( Man/man of vrouw/vrouw paar) 

    van Grimsby , GB  op  17 november 2008

    "good value for money but would only stay overnight. " (108060260)

    excellent value for money as price and location good.

    rooms a little tired and check in was very slow due to lack of reception staff working on a busy friday teatime. one lift was out of order so excessive waiting time to get to and from room (5th floor).

  • 6/10 Ryan ( Volwassen paar) 

    van Coatbridge , GB  op  13 november 2008

    tv remote not working rubbish in corridor very noisy housekeeping staff in morning shouting in corridor

  • 8/10 Ramona ( Solo vakantieganger) 

    van San antonio , US  op  11 november 2008

    "pleasant" (107604100)

    great location

    was unable to find a plug for hair styling tool and not able to connect to wifi internet, internet necessary to stay in touch with work.

  • 6/10 James ( Jong paar) 

    van Croydon , GB  op  10 november 2008

    "Good price for a very short transit stay, room adequate, bed comfortable, good value." (107498540)

    Warm welcome upon arriving at the hotel, attentive staff, central location, easy walking distance to Manchester Piccadilly Station.

    Room in poor state of repair, bathroom moldy, razor charging socket in bathroom not fixed to wall properly leaving a gap for water to run down behind the socket. Shower head partially blocked and moldy, but the water was hot.

  • 10/10 Amanda ( Man/man of vrouw/vrouw paar) 

    van Liverpool , GB  op  9 november 2008

    desk staff excellent, very helpful, attentive and very polite. room service very quick. room very comfortable.

    could do with a couple more veggie options on the room service menu. pizza amazing though! 2 large brandys in the bar £18, a bit pricey!

  • 7/10 Marie ( Jong paar) 

    van Birmingham , GB  op  5 november 2008

    communal areas were well kept, reception staff were generally pleasant and helpful, location was excellent

    full price of room was not good value for money (though i didn't pay this rate), room was smoking though not requested, room smelt of stale cigarettes, cleaning staff changed towels though it wasn't required (contradicting instuctions given in room about helping the environment).

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  4 november 2008

    "Good" (107746260)

    Price, location, tea and coffee making facilities

    Need a towel rail in bathroom

  • 5/10 Elen ( Solo vakantieganger) 

    van Menai bridge , GB  op  28 oktober 2008

    "not satisfactory " (107650245)

    Room was good, clean and warm. bed comfortable

    The noise from the club was horrendous and I shall be writing to complain. Itruined what was supposed to be a very special weekend.

  • 6/10 Carlos j ( Solo zakenreiziger) 

    van Bogota , CO  op  17 oktober 2008

    Externally the building is beautiful Key access to all city centre

    Furnisure in poor state of painting Very warm room - no air conditioner very small closet in the room The TV was almost on the floor, the table for it has not an acceptable height The hotel personnel does not help guests, for example carrying their luggage

  • 9/10 Bryce ( Solo vakantieganger) 

    van Chester , GB  op  8 oktober 2008

    "Excellent." (107186619)

    Booked a single room and was upgraded to an executive double. Great Value. Centrally situated, ideal for my purposes.

  • 9/10 Kenneth ( Volwassen paar) 

    van Workington cumbria , GB  op  7 oktober 2008

    "very enjoyable " (97970296)

    central location, bar facilities ie choice of a number of bars, overall good hotel stayed there before and will again

    no safety deposit box in room

  • 5/10 Gail ( Solo vakantieganger) 

    van Birmingham , GB  op  21 augustus 2008

    "I stayed in an 'Executive' double room however, what was executive about it I do not know. It was a normal standard double room to my knowledge but clean and tidy all the same. Fine for a stop over." (108061686)

    Convenience to city centre & Old Trafford Football Stadium.

    I had over an hour to wait for my room to be ready and waited in the reception area and nobody came to keep me updated on the situation, so i went to the reception desk to ask how long it would be, to be told it was not ready and i could have another room which was ready,so why didn't they do that in the first place? Toilet tissue very poor quality for the grade of hotel and bed never met with the headboard although, it was comfortable. I also requested my bags be brought to my room because they were in the porter's room and i had waited for 10 plus minutes for them and nobody brought them to me I had to go back down to reception and fetch them myself some 40 minutes later.

  • 8/10 Anonymous ( Jong paar) 

    op  20 augustus 2008

    "Was good, will be staying ere again." (107288344)

    very close to all amenities, nice bar in hotel, friendly staff.

    shower was very dodgy! room was a bit warm and cramped!

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  1 juli 2008

    "Overall a very pleasant stay, would definitely stay again. My daughter and I were fully refreshed for the open day the following morning at the uni. Very quiet best nights sleep I've had in a long while. Good evening meal in the overstuffed pizza. " (97568434)

    Easy to locate and close to the train station. Clean and tidy, matching linen with helpful staff. Very quiet no noise on our floor at all after eleven. good food.

    Main ceiling light didnt work but there where plenty of table lamps which gave a nice atmosphere. Slight damage to the bathroom door around the lock that was nothing really. Key card didnt work but soon realised we were doing it wrong, you have to insert it then take it out straight away.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Sarah ( Familie met jonge kinderen) 

    van Belfast , GB  op  19 augustus 2008

    When your room has been cleaned do check the cups, spoons etc. I used one of the spoons at the beginning of my stay and it was barely wiped with the stains remaining on it for the duration of our stay even though we left it out..not good! When I complained the staff were friendly, apologetic and sorted the problem.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  26 juni 2008

    "Location fantastic, really close to the centre of everything. NCP car park close by on Chorlton Street, " (108062692)

    Location fantastic, really close to the centre of everything. Staff lovely.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 William ( Solo zakenreiziger) 

    van Liverpool , GB  op  18 augustus 2008

    "Entirely adequate and very well located for access to city centre." (107174844)

    Obliging/helpful staff Adequate facilities Very central location

    Long wait at reception to check in but when you reached the counter the staff were very efficient.

  • 9/10 Anthony ( Familie met oudere kinderen) 

    van Birmingham , GB  op  31 juli 2008

    excellent service

    bathroom was not very clean as mould was around the bath

  • 9/10 Pauline ( Ander) 

    van Blackburn , GB  op  30 juli 2008

    "Excellent , but the night clob Rogues Bar , too hot , ran out of wine for a spritzer , not enough bar staff to cope ." (107107581)

    Online booking bit difficult , so rang the helpline and he handled the booking very good

    Although the room was clean and tidy , it was extremely hot ..should of asked for a fan , but only thought about it after as i did not know they were available

  • 9/10 ( Solo zakenreiziger) 

    van Pershore , GB  op  29 juli 2008

    "Suited me well - well sited." (108016311)

    Staff attentiveness, helpfulness and friendliness: excellent! Room was fine;

    I wouldn't call it 'bad' - the weather was very warm and being on the 5th floor with heat rising, meant that it was uncomfortably warm. A fan would have helped.

  • 5/10 Nicola ( Solo zakenreiziger) 

    van Penrith , GB  op  28 juli 2008

    Reception and enterance is beautiful

    Room I stayed in is dated and smelt old as did the corridors leading to the rooms.

  • 8/10 Charles ( Solo vakantieganger) 

    van Hull , GB  op  25 juli 2008

    "Pleasantly surprised by the value for money." (108093653)

    Good location,Fantastic building and airy public spaces all kept very clean. Friendly helpful staff.

    The free bottle of wine mentioned on the booking form was never offered (though I did forget to actully ask for it) Some facilities advertitsed, ie the atttached 'Wave' bar' and Jenny's restuarant closed the night of my stay. Bedroom was ok for one night but would be dispapointed were I staying longer

  • 5/10 Kerry ( Groep collega's) 

    van Whitehaven , GB  op  17 juli 2008

    "The hotel from outside the bedroom could not be faulted but the rooms are in real need of an upgrade" (97312422)

    We were upgraded to an excecutive suite, we had mould along the bath and the the bedding was awfully stained

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  15 juli 2008

    "enjoyed my stay but i wouldnt have the breakfast again, it was expensive and i rather go somewhere less cramped and cheaper!!" (97807486)

    courteous staff, clean rooms, helpful doorman, excellent location for all shopping and good nightlife

    hard beds thought I suspect some people like that, expensive breakfast and the breakfast bar was very cramped

  • 8/10 Timothy ( Jong paar) 

    van Kendal , GB  op  15 juli 2008

    "Pretty good." (99005030)

    Clean, airy, lovely decor, good security on doors when we came back on saturday night.

    Directions taken from the website were appalling and out of date. They referenced landmarks that no longer exist or streets that had been made 1-way and were impossible to travle along.

  • 4/10 Anonymous ( Volwassen paar) 

    op  13 juli 2008

    terrible room and air condition did not work

  • 9/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  13 juli 2008

    "extremely good value for money, easy to locate, clean. " (108081188)

    very good value for money.

    the room was very hot and when the window was open traffic noise was very loud

  • 7/10 James ( Solo vakantieganger) 

    van Norwich , GB  op  6 juli 2008

    "Very short stay, but generally comfortable and pleasant." (108080416)

    great location, good advice from the friendly guy near the door, impressive staircase

    guy at checkin seemed unsure what he was doing. I go up 5 floors in the lift, then up the stairs to top floor, and find my keycard doesn't work, so back down I go. I was in a hurry too. Also, was supposed to get free bottle wine in a promotion. Wasn't really that bothered, but surely someone should have offered it to me.

  • 8/10 Pauline ( Solo vakantieganger) 

    van Geneva , CH  op  26 juni 2008

    "On the whole was satisfied with the facilities. However, I was unable to make external 'phone calls as there was a problem getting an outside line in my room. It was suggested that I change rooms but once settled in this room, it didn't seem to be the best solution. Hopefully the BT engineer will have materialized before the next client needs to make external calls!" (97558138)

    I was lucky enough to be given a twin-bedded room instead of the single room I had requested, which was a bonus.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  25 juni 2008

    "good." (108031840)

    nice hotel and the room in general was fine,central location near the city center and my work place.

    the room was cold and the hair dryer was not working! i didnt like the windows though of the room.

  • 7/10 Anonymous ( Groep collega's) 

    op  24 juni 2008

    Very clean, comfortable and luxurious hotel

    TV was not working but as we were only in the room for about 8 hours this didn't really matter to much

  • 6/10 Chris ( Ander) 

    van Lowestoft , GB  op  23 juni 2008

    "5 star potential - with a few minor points when corrected that would make any stay perfect." (97807049)

    Beautiful period decorations. Good cental location. Free wi-fi invaluable.

    Extremely slow check-in process - over 30 minutes. Too long after a 6 hour drive. Sheets not particularly well cleaned. One cupboard door missing and lavatory roll holder broken - cleaning staff aware.

  • 8/10 John ( Volwassen paar) 

    van Wirral , GB  op  22 juni 2008

    "Very pleasent stay" (97045550)

    Good central position. Impressive staircase from reception area. Clean bedroom and bathroom. No smoking bedroom was pleasant.

    No breakfast included. Bed was broken,wheel was broken on one side. Smoke detector was missing.

  • 5/10 Angela ( Volwassen paar) 

    van Newton abbot , GB  op  21 juni 2008

    "all right for a brief overnight stay, excepting the breakfast" (108034145)

    Did what it said it would

    Poor breakfast. dry sausages and poached eggs.

  • 8/10 Amanda ( Familie met jonge kinderen) 

    van Nottingham , GB  op  20 juni 2008

    "It was good the rooms was clean" (99770430)

    local to canel street

    Fire alarms in the room and on the landing didnt have tops on

  • 8/10 Susan ( Groep collega's) 

    van Peterborough , GB  op  17 juni 2008

    "Wethoroughly enjoyed our break, the room was clean and comfortable and the staff very courteous.Definately good value for money.We had a very late supper brought to us by room service and the meal was excellent." (97869961)

  • 6/10 Lisa ( Jong paar) 

    van Wigan , GB  op  17 juni 2008

    clean hotel, value for money very close to canal street.

    lamp didn work in room. book as stated it had wifi couldn connect. sink in bathroom had a crack in it and bath had a dint. ordered food and had to leave it as we didn feel it was cooked properly. stated valet service. we had to park car ourselves

  • 7/10 Carolyn ( Jong paar) 

    van Waltham , GB  op  13 juni 2008

    "For the price and position of the hotel it was a good deal but we only stayed the one night and left very early in the morning so any issues with the room were not particularly important.Had we booked for a longer stay room standard would not have been acceptable." (97492863)

    Staff friendly and efficient

    Room a little tired, bed covers faded and divan bases scuffed with dirty marks.

  • 8/10 Isobel ( Solo vakantieganger) 

    van Batley , GB  op  11 juni 2008

    "I enjoyed my stay being only one night" (97286549)

    Hotel was very elegant and spotless. Breakfast was good lots of choice.

    I had asingle room which felt was on the small side

  • 10/10 Sarah ( Groep collega's) 

    van Sheffirld , GB  op  11 juni 2008

    "we went for my birthday and we all had a good time the hotel was very nice the staff were all nice and helpful we visited the bars and the restaurants inthe hotel they were also very nice the room we had was spot on for our stay i would most definally come back iwould stay for longer and book 1 of the other types of rooms available a good time was had by all in our party many tanks see you again soon" (97299724)

    like how it all things under 1 roof clean very well kept good secuirty

    there are no bad points well done brittania manchester

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  11 juni 2008

    "A good time was had by all. No complaints." (97413045)

    Friendly helpful staff.

    The bedroom doors could do with a varnish!!

  • 10/10 Patricia ( Groep collega's) 

    van Ballabeg , GB  op  9 juni 2008

    "AN EXCELLENT STAY." (97207270)

    EARLY CHECK IN, FREE UPGRADE ON ROOM, PAYING ON ARRIVAL, EXCELLENT STAFF.

  • 6/10 Anonymous ( Jong paar) 

    op  5 juni 2008

    "Wouldn't be my first choice but it is central" (97731912)

    Staff very good

    Rooms a bit dated, thin walls, bed not very comfortable

  • 9/10 Jeanette ( Jong paar) 

    van Swansea , GB  op  5 juni 2008

    Very large spacious room. Nice dark curtains, Quiet, away from street. LOVED the beautiful staircase and lighting!

    Shower changed from hot to cold. Bed was very hard.

  • 6/10 Kerri ( Familie met oudere kinderen) 

    van Southampton , GB  op  3 juni 2008

    "Would return but stay in a better room" (97553673)

    reception staff and porter very friendly...opulent staircase is beautiful Breakfast excellent

    no air conditioning in either twin room. Very suffy and made for a poor nights sleep

  • 9/10 Paul ( Solo zakenreiziger) 

    van Norwich , GB  op  1 juni 2008

    "Acceptable, if a little pricey - breakfast was not included and cost an extra £10.95." (97262055)

    Room clean and well-appointed, freshly decorated (door was still unpainted!)

    Wi-fi in rooms very, very slow.

  • 8/10 Raymond ( Solo vakantieganger) 

    van Shrawley , GB  op  31 mei 2008

    "Most enjoyable - lovely room and very helpful staff always with a smile." (97037328)

    spacious room, well trained staff

    food in Jenny's restairant disappointing breakfast expesnive compared to elsewhere

  • 3/10 Anonymous ( Ander) 

    op  29 mei 2008

    "When we arrived we queued for 30 mins. Then when finally with the receptionist was told our booking was not in the system? I produced my written confirmation and reference number (from Brittania direct not a third party agency). The poor girl tried to resolve but could not find a double room? I told we had purposely booked a suite that accomodated 3 as the web details told us there was a double bed and a single bed? My wife did not travel due to illness so there was only my son (21 years old) and I - we needed 2 beds? This is when we got back to a suite but only a smoking room (did not notice until we walked through the door?). We were also billed for full English Breakfast (on top of the £215 room charge) at £10.95 each whereas we only had cereal and toast plus tea for me only? I did not notice this at check out as I thought breakfast was included (only in USA have I not had breakfast included?). Sorry but having looked forward to the experience in Manchester for the first time I was dissappointed. In London I stay at the Waldorf or the Park Lane Hilton at less cost (£199 usually) including breakfast?" (97195819)

    Room was spacious

    Booked a non-smoking room but was given a smoking room. No choice so the compromise was we had to spray with air freshner. The smoke is ingrain in everything - not happy at all. Especially at the inflated price.

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