The Merchants Hotel, Manchester

Back Piccadilly, Off Oldham St, Piccadilly Gdns, Behind Nobles Arcade, Manchester, M1 1HP

Het hotel is gelegen in het hart van Manchester. Het biedt een goede prijs-kwaliteitverhouding en een vriendelijke service, of u nu voor zaken komt of voor vert... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  28 september 2008

    "DO NOT TAKE BOOKINGS FOR THE MERCHANTS HOTEL IN MANCHESTER if you wish to preserve any kind of reputation as a source of travel for the business or professional traveller. Having booked hotels online before I expected that you would provide hotels that were respectable and of a particular standard. I also expected that you would find places that treated the customer with respect. FOR THE GOOD OF YOUR OWN REPUTATION AND FOR THE SAKE OF FUTURE TRAVELLERS WHO MAKE THE SAME MISTAKE AS I DID PLEASE AT THE VERY LEAST WARN CUSTOMERS THAT THIS IS A HOTEL WHICH SEES ITSELF AS VERY BASIC AND WITHOUT ANY RESPONSIBILITY FOR CUSTOMER CARE. I HAVE A GOOD MIND TO REPORT THE WHOLE THING TO SUCH SITES AS TRIPADVISOR. I THOUGHT ACTIVE HOTELS PROVIDED A RESPECTABLE SERVICE. " (107137745)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Steve ( Volwassen paar) 

    van Christchurch , NZ  op  22 september 2008

    "felt very unsafe " (107101069)

    false advertising including the photo of the hotel name.The entrance is off a side street, it is in repair with the only thing working the internet as it is an internet cafe.Dirty, vinyl lifting off floors,shower doors incorrectly hung,1 bed nearly on the floor, mattress unfit for sleeping on. pillows interesting and 1 towel for 2 with half a roll of toilet paper for 2 days.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Sarah ( Groep collega's) 

    van Uxbridge , GB  op  16 september 2008

    "For one night it was ok and would stay again as it was convenient for going out and for going to the shopping centre while waiting for our coach. " (107160118)

    good access to the city centre, nice shower.

    only 1 large towel, between 2 people. It was a twin room, surely there shoudl have been at least 2 towels..?

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Groep collega's) 

    op  12 november 2008

    "wouldn't go again.. i'd apy more to have bit of luxury" (107915280)

    Warm room, good shower.. good breakfast..

    Curtains hangin off rail...1 half of curtains on other window wasn't even attached just rolled up on the ledge... dirty bathroom floor..tatty furniture! woke at 6.30 next day by binmen..

  • 6/10 Paul ( Groep collega's) 

    van London , GB  op  5 november 2008

    "Satisfactory for weekend break near to main line Railway Stations y" (107215168)

    Good location ,availability of self service breakfast reasonable room rates Internet facility available (though not used )

    Carpet on stairs torn, no plugs in washbasin, rooms not serviced/beds not made up on the 2nd day,one curtain missing in one room TV reception in both rooms very poor

  • 2/10 Anonymous ( Solo vakantieganger) 

    op  17 oktober 2008

    "Awful, never stay there again and will advise others not to. " (107616140)

    Rude staff, reception was closed at night and when we left in the morning. had to return later in the evening to pick my key deposit. Paid for breakfast but didn't receive any.

  • 4/10 Anonymous ( Jong paar) 

    op  6 oktober 2008

    "ok, would stay again only because it was cheap" (107825459)

    broken light in bathroom wasnt sorted after we complained

  • 3/10 Anonymous ( Volwassen paar) 

    op  24 juni 2008

    "Adequate for an overnight stay but wouldn't put up with it for any longer than one night." (97977928)

    Near to what we wanted

    Had to change room we had booked due to staff over booking although we had a reduction in price.The toilet which was situated on the landing had no toilet paper and the bed was falling apart at the headboard.The bedroom curtains were short of hooks so we were unable to close the curtains properly.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  13 september 2008

    "Good value for money budget hotel" (108030681)

  • 3/10 Anonymous ( Groep collega's) 

    op  9 september 2008

    Awful - rooms were in a very poor condition. Breakfast was also very poor. Not at all worth the money paid.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  5 september 2008

    "would have been better off staying at a hostel." (107272626)

    location to city centre

    the guy who checked me in was rude, only one shower and bathroom for an entire floor. The TV never got a reception.

  • 3/10 Matthew ( Vriendengroep - volwassenen) 

    van San pedro , US  op  2 september 2008

    "I would not recommend." (107243974)

    Location. Close to train station, shops, and food. Manager accommodating.

    Noisy. No staff available at 8 AM. Old, but not quaint.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  20 augustus 2008

    "won't b back here! was cheap but now know why!!" (107280244)

    Very close to city center, bus station and shopping all very close.

    room was very small, sink was hanging off wall, no private shower

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  30 juli 2008

    "not good" (108062362)

    good transport system

    Very bad area we thought, people vomiting outside hotel, smells, and when we went to our room very intimidated by people outside shouting, smashing bottles etc. one man was shouting abuse up at our windown and my young daughter and myself did not sleep with all the noice

  • 6/10 James ( Solo zakenreiziger) 

    van Tallinn , EE  op  28 juli 2008

    "Good value for the money. Accurate description of what I would get." (108076604)

    Safe Clean Basic Good location Cheap Exactly as described, Hotel did call my mobile in Estonia to tell me that check in was at 10 pm but I was already in the UK. Breakfast was sinple but adequate.

    On arrival the clerk did not want to accept my 50 pound note because of problems in the past, also no light and no TV. Light was fixed for next day. TV never worked. No chair in room. I have a bad knee and stairs were painful.

  • 3/10 Anonymous ( Jong paar) 

    op  26 juli 2008

    Really good location

    No cap park..Had to pay extra 16.00 pounds for a pay and dispaly for one nights stay. Also hotel room door did not lock properly so therefore thought security was poor.

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  16 juli 2008

    "o.k for 1 night it served its purpose, somewhere to sleep" (97162976)

    it was central manchester and close to where we needed to be

    holes in the entrance wall

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  8 juli 2008

    "For the price it was ok but it would be nice to feel more welcome" (97631995)

    Able to get breakfast after 9 Comfortable bed

    Attitude of male staff Lack of adequate payment facilities Unable to change television channels

  • 6/10 Anonymous ( Familie met jonge kinderen) 

    op  26 juni 2008

    "Good value for money" (97058365)

    The room and beds were clean although needed painting etc

    I thought we had paid for it when made booking on internet, but that was just to reserve booking but that wasnt made clear.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  18 juni 2008

    "I wouldn't come back." (99930547)

    The booking was very easy and quick. The person at reception very polite and smiley.

    The place was not as expected at all. The room was in poor condition, the skylight had no blind, the window didn't close. There was no breakfast because of a delivery problem but no reduction was made on the price.

  • 4/10 James ( Man/man of vrouw/vrouw paar) 

    van Ivybridge , GB  op  14 juni 2008

    "This hotel is basic and could be seen to offer little advantage over competitors offering rooms at £19 booked 21 days in advance with the comforts and facilities that the public have come to expect.Even prices of £45 to £60 (and without breakfast) may seem reasonable in comparison. " (97667317)

    Clean linen. Tea @ coffee facility in room. Breakfast cereals, toast and fruit and what I expected. No fry-ups.

    1. Reception did not have a record of my booking. The only proof was my printed copy from the Internet booking. 2. I paid for a room with an en-suite, but didn't get one. I had to find a shower room at the end of the landing. 3.TV not in operation because of 'signal problems'. The explanation offered was that newly constructed high rise buildings had blocked the signal. I think that may have had a little warning of the problem! What about cable TV ? 4.Could not find a shaving socket anywhere in the building. Reception could not help either. Had to leave next morning unshaven.

  • 2/10 Anonymous ( Groep collega's) 

    op  3 juni 2008

    "The hotel is sub-par. And quite expensive for what you get. The location is quite central. As an experience, our stay in Manchester was a hair beneath grim. " (97709445)

    The location of the hotel was very good. But location isn't everything.

    The hotel staff had no idea that I had actually booked my reservation through active-hotels. Although I had ordered 2 en-suite rooms, they had none available upon arrival. Despite this, we still had to pay the full quoted 'en suite' price.

  • 2/10 Anonymous ( Solo vakantieganger) 

    op  2 juni 2008

    "Terrible." (97768704)

    zero

    The fake fire alarm happened three times between 12-2 am in the midnight but the staff cannot deal with it or even give customers a fair explanation and compensation. The kettle is extremely dirty and the TV is 'just didn't work'(cited from the staff). Highly recommend not to live in the hotel, it's not worth it. Please pass this message to your friends.

  • 7/10 Lynn ( Man/man of vrouw/vrouw paar) 

    van Hull , GB  op  8 juli 2008

    "This is bed and breakfast not an hotel,soooo, don't expect ensuite bathrooms,didn't find it a problem getting use of loo or shower room though." (108090088)

    Very central to shopping areas,MEN and train stations.Manager very helpful when dealing with a problem that arose(my problem not theirs).Room clean.

    Just needs tarting up a bit,but then you'd be paying a whole lot more wouldn't you?

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  1 juni 2008

    "an ordeal" (97431947)

    it was shabby and vile

  • 5/10 Anonymous ( Groep collega's) 

    op  31 mei 2008

    "A very run down hotel, hopefully in the process of refurb, however it was near the station and had empty rooms at short notice. We could have stayed at a travel lodge for £30 less!!" (97282118)

    Young manager very helpful and apologetic for fire alarm going off three times during the night

    Fire alarm going off three timesbetween 1.30am and 3.15am.. I appreciate this was not the fault of the hotel but it did not make for a good nights sleep, no recompense was offered, just an apology...not really good enough. No brown bread for toast!

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  29 mei 2008

    "I was not quite sure where the entrance was when I first arrived and nearly walking into the nightclub underneath the hotel. It was good to have internet access. Breakfast was good with plenty of choice - I mentioned that I prefered wholemeal bread and the Manager obtained some for me, which I really appreciated. My room (17) was very basic with a shower. However, I was concerned that I would have to leave my room in the middle of the night to use the toilet (but managed!). The TV only showed one channel. The bottom sheet was ill-fitting and ruched up during the night and became uncomfortable. The room needs a bit of a spruce up and windowledge a dust. I stayed at this hotel because I needed to be at Manchester airport early the next morning (the Manager opened the dining room a little bit earlier for me, which was appreciated. I don't know Manchester very well and didn't want to go out for the evening and it would have been nice to have somewhere to sit, apart from on the bed, for some of the evening. I would like to suggest that perhaps the dining room, that has a sofa in it, could be used for guests to relax etc." (97836653)

    The Manager was very friendly and helpful.

    Having to leave my room for middle of the night toilet!

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  24 mei 2008

    "Budget hotel that does what it says." (97608340)

    Value for money, central location, good supply of hot water.

    Noisy guests. Although not allowed to smoke in hotel guests were obviously smoking in rooms and toilet as this could be smelt in corridors.

  • 3/10 John ( Solo vakantieganger) 

    van Collon , IE  op  22 mei 2008

    "frankly, i was appalled by the standard of this Hotel as i have stayed in other Hotels for that price or less, and they, even had an ensuite room, the shared shower was never working properly the shared toilet was out of toilet paper, these are very basic and important requirements, it would be important to state that this 'hotel' is very basic indeed, and to me it is overpriced for what it has to offer" (97176956)

    its central location

    it was one of the worst hotels i ever stayed in, rooms were very basic, with a sink in it which had no stopper, one curtain on the window, hanging on by one curtain hook, the communal Shower worked occasionally, the room could do with freshening up.

  • 3/10 Helen ( Volwassen paar) 

    van Dewsbury , GB  op  20 mei 2008

    "see above ... if you have already booked ask to see the room before you pay any money out.... beds and linin very poor quality." (97420926)

    staff were accomodated to begin with.... and moved us to a larger room... good selection for breakfast

    badley fitted linin ..... its like trying to sleep in a sauna its that hot.... grumpy staff afetr first day....very noisy out side in back lane.... if you nedd anything towels etc go strieght to the house keepers or if you,v any sense just dont stay there at all

  • 3/10 Anonymous ( Jong paar) 

    op  17 mei 2008

    "Although the hotel was competatively priced, the overall experience was nonetheless very poor and unsatisfactory for the reasons given above." (97322270)

    The room was clean and the location central. Relatively cheap compared to other hotels in the area.

    TV didn't work. Shower didn't work. Bed linen poorly cleaned. Staff unfriendly. No-one available on reception in the evening except for emergency mobile number. Single glazed window meant that street noise was very loud in the room from 5.00am onwards.

  • 8/10 Tuomas ( Volwassen paar) 

    van Helsinki , FI  op  14 mei 2008

    "Perfect location, nice big room with a wiew, great doublebed," (97321388)

    Perfect location, nice big room with a wiew

  • 4/10 Jennifer ( Ander) 

    van Grimsby , GB  op  11 mei 2008

    its was very basic, there was a mouse trap in the bedroom and there was no privacy in the shower

  • 3/10 Anonymous ( Jong paar) 

    op  8 mei 2008

    "We would never stay there again, the hotel wasn't very clean the room we had was smelly and there were 2 mouse trap boxes in the room when I asked about these I was told it was a precaution as it was spring time. We had a shower in our room but didn;t use it as it looked a bit grubby if we could have found anywhere else to stay we would have checked out but it was a bank holliday weekend and everywhere was busy" (97748905)

    Not a lot it was very basic and not particually clean. The breakfast was ok

    There were 2 mouse trap boxes in the bedroom the shower wasn't very clean and the staff uninterested.

  • 3/10 Roy ( Volwassen paar) 

    van Wigan , GB  op  8 mei 2008

    "PICTURES ON WEB SITE NOT VERY GOOD" (97785600)

    NOT VERY CLEAN + POOR QUALITY

  • 6/10 Anonymous ( Familie met oudere kinderen) 

    op  3 mei 2008

    "Expensive by French standards for the quality of furnishings and service." (97195511)

    The location is excellent, though the immediate environment is a bit scruffy. Man in charge very competent and willing.

    Noise from the ventilators on the building across the way.

  • 3/10 Anonymous ( Volwassen paar) 

    op  3 mei 2008

    "IT IS CENTRAL, THE LOCATION IS PERFECT (FOR TRAIN, OLD TRAFFORD, PUBS, SHOPPING ETC) HOWEVER, THE PRICE IS TOO HIGH FOR THIS STANDARD I THINK" (97332434)

    THAT THE HOTEL CHARGED OVER £2 FOR USING A CREDIT CARD FOR PAYMENT...

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  15 april 2008

    "It filled the need - we wanted a bed for the night in central manchester because we had to catch a train at 06.35 the next morning. I would not have been happy to walk back to the hotel on my own late at night - the entrance and the alley leading to it is less than salubrious. The room was OK but it was no more than a bed, a small tv and a sink. No wardrobe, just hooks. A bit grubby but we were in and out in hours. The guy on the desk was quite concerned that we would be leaving without breakfast and would have probably been happy to get up very early and make sure we had something to eat, which was sweet. I'd say don't stay there if you are on your own or want to stay more than one night. Its fine just for somewhere to sleep for a few hours." (97112678)

    Central location and it was cheaper than the chain hotels.

    I would not want to stay there for more than one night, nor on my own. Had to approach the hotel down a rubbish-strewn alley which showed signs of being used for less than pleasant uses at night. For one night staying with a mate it was OK - for longer it would have been grim indeed.

  • 6/10 Anonymous ( Jong paar) 

    op  14 april 2008

    We were very quit in the city centre. The people were very friendly and helpful.

    The toilet was shaking, the sheets were dirty, painture were falling down from the seeling. The pub underneth the hotel was very loud at night.

  • 5/10 Frank ( Vriendengroep - volwassenen) 

    van Dã¼sseldorf , DE  op  9 april 2008

    "Im großen und ganzen kann man sagen, daß das Hotel zum übernachten in Ordnung ist für Menschen, die keine großen Ansprüche an Zimmer stellen." (97170303)

    Die Freundlichkeit des Personals war vollkommen zufriedenstellend. Die zentrale Lage ist hervorragend. Man ist direkt in der Stadtmitte und hat sowohl Straßebnahn- als auch Bushaltestellen direkt vor der Tür. Fußweg eine Minute - wenn überhaupt.

    Die Zimmer waren für heutige Verhältnisse total veraltet. Die Zimmer sind meiner Meinung nach stark renovierungsbedürftig.

  • 4/10 Anonymous ( Volwassen paar) 

    op  20 juli 2008

    "wouldnt stay again" (97309895)

    receptionist very polite

    shower was leaking, water pipes made horrendous noise when turning on the taps, wallpaper coming off the walls remote control didnt work television only had 1 channel

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  8 april 2008

    Nothing good to say about it

    Tv did'nt work, no chairs or cupboards to put clothes away, dirty bedding with burn marks, ragged towel, only 1 pillow

  • 8/10 Allan ( Solo vakantieganger) 

    van Aberdeen , GB  op  30 maart 2008

    "This hotel is very cheap and ideally situated for central Manchester. I would have no problems recommeding this for a traveller on a budget." (97311325)

    Very cheap + Very central!

  • 7/10 Anonymous ( Familie met jonge kinderen) 

    op  26 maart 2008

    "Overall we are pleased about the stay except the following things. I think there should be thorough check of the all equipments and facilities in the hotel rooms before alloting them to customer. Because in the room (87) allotted to me originally heater was not working. And in the newly allotted room (84) hand shower was not working. I am thankful to the hotel management / manager who allotted us new room (84) because atleast there were more no. of beds to sleep. My family (wife and two children) could sleep comfortably. This we got it without paying extra for the beds." (97957053)

    The room allotted to me was excellent.

    In the morning we have to wait for a while for the breakfast because of the heavy rush. And on one morning we didnt get one breakfast even after prolonged waiting.

  • 6/10 Anonymous ( Groep collega's) 

    op  24 juni 2008

    clean room,tea making facilities, central location

    room faced noisy air conditioning unit. Room had shabby decor. Shared shower room and toilet

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Kelly ( Jong paar) 

    van Waterford , IE  op  21 juni 2008

    "Poor. would never stay there again." (97264089)

    The room was tiny. there was chewing gum on the wall. The duvet cover had stains on it. There was only a net curtain on the window-nothing heavier.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Stephen ( Jong paar) 

    van High peak , GB  op  18 juni 2008

    "a waste of money we shall not be staying there again and we will be warning people away." (99579390)

    Clean & Comfy Bed

    extremeley Filthy Room, Urine in the toilet, Rubbish in the wardbrobe broken glass on the carpet!! Crack window in the bathroom. Layer of dust on most surfaces, dog/cat hair on the carpet, it seemed like he didnt have a cleaner at all the manager couldn't direct us to the hotel even though, as it turned out, we were about 200 meters down the road. When we got there the Credit Card Machine would not take payment off my maestro debit card when I checked my balance i had over

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  12 juni 2008

    "This hotel was exactly what I was expecting for my money: a decent but not necessarily thrilling place to stay for a low price. Would definitely stay there again." (97939380)

    Clean, functional room, low price, flexible hours, good facilities, convenient location.

    Staff was slightly unhelpful, breakfast was lackluster at best.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Dawn ( Groep collega's) 

    van Lowestoft , GB  op  7 juni 2008

    "We thought rooms were to basic and over priced could hace got a Premier Inn or Travel Lodge cheaper and with better rooms." (97307039)

    Dining was nice,shame the rest of the hotel was'nt the same.

    On the internet said hotel was undergoing refurbishment.We see no signs of that happening.Skylite in room we stayed in was anoying could have done with some form of cover over it.Double glazing in rooms or secondary glazing would have solved the noise of the traffic and the music from bar opposite where our room was.Shower was rubbish,sheets did not fit they must have shrunk in the wash.Appart from that FOOFIGHTERS was fanstatic.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Donna ( Ander) 

    van Anglesey , GB  op  3 juni 2008

    "I was goin out for the night so the hotel was not a priority but for the price I paid I could not expect any better, clean and tidy, everything working, no problems!!" (97593801)

    Very good for the price, the hotel is central Manchester and cheap so what do you expect!

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Bookmark met:

Wat zijn dit?