Comfort Inn City Centre Birmingham, Birmingham

Station Street, Birmingham, Birmingham, B5 4DY

Gelegen in het centrum van Birmingham bevindt dit hotel zich slechts op 1 minuut van New Street Station op een locatie waarvandaan u gemakkelijk de bezienswaard... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 David ( Familie met jonge kinderen) 

    van Edinburgh , GB  op  18 november 2008

    "Very satified indeed. " (107650415)

    Staff at reception were friendly and very professional. I thought the breakfast was excellent and well served by a charming Polish waitress. I asked for my bacon to be crispy and it came crispy ! I asked to borrow a pen to do my crossword and it came with a smile. All in all I was very happy with my stay at thougfht it excellent value. Also excelent shower head - can be a rare commodity in UK ! Many thanks David Watt

    Think it is maybe time to renew the blankets - looking a bit worn out.

  • 4/10 David ( Groep collega's) 

    van Warrington , GB  op  8 september 2008

    close to the train station and town centre clean and tidy

    the hot water in my room was at best luke warm meaning i could not shave and found it difficult to shower. i was also informed that someone would be on reception 24 hrs to be let into the building. i was entertaining a work colleague who stayed with me and found it most embarassing having to bang on the door in the early hours of the morning for 15 minutes to be let in. also after informing the staff of the problem with the hot water, i was told to let it run and that it would come eventually.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Scott ( Jong paar) 

    van London , GB  op  1 november 2008

    "a comfortable and satisfying experience" (107737723)

    well appointed room - friendly waitresses at breakfast - fair price

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  29 augustus 2008

    * The Receptionist was very helpful and friendly

    * The carpets in my room were not that clean * The cold water tap of the sink in the bathroom let out warm water * I had problems at the car park when leaving. The Hotel has an arrangement whereby you pay

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  30 oktober 2008

    "It needs a touch of paint and ovrall sprucing up" (108078202)

    Closeness to city centre

    Carpet was in need of replacement, bed was lumpy (unacceptable)

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  18 augustus 2008

    "overall except for street noise which you cannot help it was good value for money" (108083887)

    The bed was comfortable the staff helpful and the service of the room good except for soap. Close to train and not far for shops etc

    if you have soap dipensers in the room I feel there should have been some there

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 oktober 2008

    "SATISFACTORY - STAFF VERY GOOD" (107109522)

    EASY ACCESS TO THEATRES, BIRMINGHAM CITY CENTRE

    TOO HOT IN ROOM - NO HAIRDRYER

  • 7/10 Anonymous ( Jong paar) 

    op  28 oktober 2008

    Perfect location for where we needed to go.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  5 augustus 2008

    good value for location of hotel

    very old diodgy lift

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  23 oktober 2008

    "Everything was fine except for not getting the kind of room booked - this rather coloured our experience." (108054242)

    Convenient location for city centre and station.

    Did not get what was booked well in advance (in July for a date in mid October) which was very disappointing. I booked a twin-bedded room because we were two female adults, but what we got was a double and a child's Z-bed, the latter not exactly appropriate for a senior citizen! Compensation of complimentary breakfasts and an offer of a discount on a twin room for a future booking did not really compensate for an uncomfortable night.

  • 2/10 Stephen ( Jong paar) 

    van Aberdare , GB  op  22 oktober 2008

    "Why didnt I stay somewere else?" (107299542)

    it was a bed for the night

    Staff not interested at all. Misled with parking issue by

  • 7/10 Anonymous ( Jong paar) 

    op  20 oktober 2008

    "as a place to hang your head - adequate" (107519080)

    good price, room basic but clean and tidy

    bit shabby, lifts slow

  • 7/10 Anonymous ( Volwassen paar) 

    op  20 oktober 2008

    "Apart from the ceiling in the bathroom, the room was adequate for what we wanted. " (107889247)

    The ceiling in the bathroom was marked with damp spots.

  • 8/10 Anonymous ( Jong paar) 

    op  16 oktober 2008

    "enjoyable stay, would definitely stay again but would request for a back facing room. " (107745178)

    great location for the station and central birmingham, friendly and helpful staff, nice comfy bed.

    Room we had was facing the road resulting in noise during the night, breakfast was

  • 9/10 Sonia ( Ander) 

    van Gloucester , GB  op  12 oktober 2008

    the hotel was very clean and bright.the staff was polite and helpful

  • 7/10 Anonymous ( Jong paar) 

    op  8 oktober 2008

    "Our stay at the hotel was adequate - there were no outstandingly good or bad points. It was reasonable value for money although for a similar price we have stayed in far superior hotels. " (107235081)

    Excellent location for the city centre and train station. Was good to have breakfast included in the price and the meal was good. Staff were efficient at checking us in and helpful with storing luggage prior to our check in time. The free newspapers and magazines were much appreciated.

    The room was small and although the bathroom was in working order it needs redecorating. The bed was very hard and not comfortable. There were not enough pillows for us both.

  • 8/10 Vivienne ( Volwassen paar) 

    van Treharris , GB  op  7 oktober 2008

    "HOTEL CENTRAL ONLY DRAWBACK WAS THE PARKING, WE HAD TO WALK A WAY WITH THE LUGGAGE, ALSO EXPENSIVE PARKING" (107113883)

    CLEAN AND FRIENDLY

    BEDS WERE UNCOMFORTABLE

  • 6/10 David ( Solo zakenreiziger) 

    van Cambridge , GB  op  7 oktober 2008

    "Okay. Not spectacularly good, not spectacularly bad. Everything was good enough, worked well enough and the staff were friendly and efficient but there was nothing in terms of what was provided in the room or in the hotel generally that made me think "oh, that's a nice touch". I was kind of expecting bland adequacy and got it." (107314583)

    Excellent location. Friendly staff.

    Initially allocated a room that hadn't been cleaned since previous guest's departure.

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 september 2008

    cleanliness,pleasant staff,excellent shower. This is your hotel in Birmingham as this is not so of your so called Merchants Hotel in Manchester. FALSE advertising,photos , staffing what ,courtesy none,apology letter given but service did not improve or demeanor of only staff. Definitely a badly run internet cafe with rooms and beds and bathrooms not fit to be called this.Had to ask for towels as only 1 given for 2 people.I suggest you double check any hotel that you put your name on as we checked the Comfort Inn before signing in after our previous experience, with paying before checking.

  • 8/10 Andrea ( Man/man of vrouw/vrouw paar) 

    van Abbots bromley , GB  op  16 september 2008

    "Good convenient hotel." (107137017)

    Excellent cleanliness,good towels.

    No hairdryer,no indication on how to contact reception.Hairdryer really is an essntial for females staying overnight.

  • 9/10 Anonymous ( Volwassen paar) 

    op  16 september 2008

    "Satisfied with my choice. Good referencement on www.concerthotels.com and that's how I found your hotel." (107241705)

    Convenient situation. Friendly staff. Good value for money when breakfast is included.

    Only one bad point : hot water took ages to come from the tap, and was not that hot. A lot of cold water was wasted while waiting.

  • 8/10 Eric ( Solo vakantieganger) 

    van Dunfermline , GB  op  3 augustus 2008

    Clean and comfortable room. Easy access to transport. Polite desk staff.

    Noisy traffic if you have the window open.

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  2 augustus 2008

    "Did the job." (107119540)

    Close to station

    I did not get my wake up service.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  25 juli 2008

    "Excellent - did not arrive until early morning but had no difficuty. Your member of staff was very courteous and helpful" (108066645)

    Very easy to arrange booking

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  22 juli 2008

    "felt slightly uncomfortable as a single woman staying alone. bit seedy." (97010263)

    convenient location for the station though was not aware that access from the station was via several flights of stairs. had to go long way round on return as couldn't have carried case up.

    receptionist monosyllabic. room shabby verging on grubby. very small. lift tiny and unreliable.

  • 5/10 Darren ( Solo zakenreiziger) 

    van Leeds , GB  op  22 juli 2008

    "I didn't stay for long in the hotel, thankfully as the room was like a rabbit hutch. The television was so small I had to pull up a seat near it. Certainly could not watch TV from the bed. Views were not pleasant but good location." (108003756)

    Location for Birmingham New Street Station and city centre

    Very small TV (14") Small room with horrible views of barbed wire and dingy back of hotel

  • 3/10 Steph ( Solo zakenreiziger) 

    van Scarborough , GB  op  19 juli 2008

    location

    expensive breakfast. too hot and road niose meant it was impossible to have the window open. the windows were extremly dirty and the whole hotel looked rather seedy - next door there was an adult club!

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  19 juli 2008

    "Not someplace we would ever reccommend to others. Not a place Comfort Inn should be proud to hang their banner on." (97524025)

    Price. Close to downtown.

    noisy location- garbage collection from train station woke us up up at 3am. Staff was uninterested in answering our question about using the telephone and seemed lethargic when asked to check with someone who could answer our question. Rooms were worn and carpets very dirty-needs updating. Comfort Inn banners outside are FILTHY- need to be replaced.

  • 7/10 William ( Solo vakantieganger) 

    van Dunfermline , GB  op  17 juli 2008

    "fine" (108048695)

    room very clean and comfortable. reasonably priced for a city-centre hotel.

    reception couldn't find my booking and took a little while to sort me out with a room.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  12 mei 2008

    "The Comfort Inn is a great hotel for the room rates. The room is basic but very clean and comfortable. The staff were friendly and helpful. The location is great as its right in the city centre so ideal for the shops and local attractions. Would definately stay there again." (97544051)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 juli 2008

    "ok" (97067022)

    Economics and near New Street

    Shaving light did not work and more of an issue no running hot water early morning for shaving!

  • 9/10 Nicholas ( Groep collega's) 

    van Bristol , GB  op  11 juli 2008

    "We were very pleased with our stay at the hotel. The staff were friendly, helpful and we felt the overall price was very good value for money." (108036788)

    Short walking distance to all amenities including Bull Ring, Bus Station and Birmingham NIA.

    Some noise from passing traffic and other hotel guests.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 mei 2008

    "Would go back" (97386779)

    Very clean and sufficient for needs

    The lift, a little clausterophobic

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Robert ( Volwassen paar) 

    van Nuneaton , GB  op  10 juli 2008

    "we would gladly stop at one of your hotels again " (97589897)

    friendly staff,clean, close to all attractions overall good,

    breakfast alittle bit expensive , but thats all

  • 10/10 Neil ( Vriendengroep - volwassenen) 

    van Feltham , GB  op  2 mei 2008

    "A VERY CLEAN HOTEL CLOSE TO ALL ATTRACTIONS AND VERY NEAR TO NEW STREET STATION.I WOULD DEFINATELY STAY HERE AGAIN." (97421169)

    EXCELLANT LOCATION FOR THE CITY CENTRE AND CLOSE TO NEW STREET STATION.

    NO SATELLITE T.V OR AIR CONDITIONING

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  6 juli 2008

    good cleanliness, good breakfast

  • 10/10 Simon ( Jong paar) 

    van Bristol , GB  op  15 april 2008

    "off the train , into the hotel , and the venue we were visiting is just down the road ..sweet !! ..room was fine , clean and ample room , everything that was supposed to work , worked =) no worries here at all , will definitely use again when up in this neck of the woods ;)" (97210723)

    easy access to train station and just down the road from the venue =)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Kathryn ( Solo zakenreiziger) 

    van Dundee , GB  op  24 juni 2008

    "I loved how central the hotel was. I didn't have far to go the hotel where my course was or to the train station or to the restaurants." (97416765)

    The receptionist was so friendly and very helpful.

    I thought that the room was an ensuite room but it was infact a separate bedroom and bathroom. When I checked in, I thought that the room was already paid for as I did give my debit card details when I initially booked. The receptionist clarified for me that the money is only taken from the card when checking in and not when booking. Thankfully, I did have my debit card with me as payment was required when I checked in.

  • 8/10 Andrew ( Jong paar) 

    van Dublin , IE  op  24 juni 2008

    "Very handy spot, clean, pleasant and no real problems." (97874487)

    Great location right by New Street train station but you can't hear the noise which is good. Also beside the Bullring shopping centre so very central.

  • 9/10 Anonymous ( Volwassen paar) 

    op  31 maart 2008

    "Have stayed in this type of hotel before - good, clean , budget hotel, good locations, VERY good value" (97570081)

    Excellent value inc. breakfast Very good breakfast Pleasant staff Central location

    Could have been a little easier to find - one way city streets.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Groep collega's) 

    op  20 juni 2008

    "Satisfactory for short term stays." (99842773)

    Very good value for money as hotel centrally located.

    Bathroom small but this is acceptable due to room rate being low.

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  10 juni 2008

    My experience of this hotel was exellent as was the convenience of the hotel its self. One i will come back to when in the area.

  • 8/10 Anonymous ( Volwassen paar) 

    op  30 mei 2008

    "I would have like the chance to book a smoking room, or know if one was available. We had a nice room and a lovely breakfast, there was no info in the room however the staff told us everything we needed to know." (97614693)

    Clean, Quiet and Covenient

    Not a smoking room. Only one tea-bag.

  • 10/10 Colleen ( Volwassen paar) 

    van Gillingham , GB  op  24 mei 2008

    "HUGE breakfast, with heaps of variety. Very well located for our event at the Town Hall; just a short walk up the hill. Parking just across the road in the Pallisades Car Park. Plenty of cafes and restaurants within walking distance. Clean, comfortable, quiet room." (97496382)

    Price and location.

  • 6/10 Jane ( Familie met oudere kinderen) 

    van Aberdeen , GB  op  23 mei 2008

    "The hotel is comfortable and generally clean. A dirty toilet was attended to immediately but a dirty toliet is not acceptable and staff should ensure that room is fully clean before informing reception that room is ready to let. The room faced a noisy street and windows had double glazing which helped deaden the noise but curtains were not hung properly which meant they could not be drawn across fully to exclude street lighting overnight. Again service staff should ensure that everything is in working order before leaving the room" (97319770)

    Room and bedding clean

    Bathroom window did not shut, curtains did not shut, toilet dirty on arrival but rapidly cleaned

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  20 mei 2008

    Central location

    noisy. Asked for a quiet room room over looked train station.

  • 5/10 Anonymous ( Ander) 

    op  14 mei 2008

    Zentral gelegen, das Frühstück

    Freundlichkeit des Personals an der Rezeption

  • 8/10 Anonymous ( Jong paar) 

    op  7 mei 2008

    "OVERLOOKED BAD POINTS DUE TO PRICE OF OUR STAY & THE LOCATION" (97120230)

    GOOD LOCATION, HELPFUL STAFF, SMOKING ROOMS...

    NEEDS UPDATING, NO COLD WATER FROM TAPS, LUKEWARM WATER FROM SHOWER

  • 8/10 Anonymous ( Jong paar) 

    op  21 maart 2008

    nice room and close to everything

    shame they did not have a car park but ncp was not to bad it cost us 12 pound something.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  17 maart 2008

    "Cheap and cheerful, close to stations." (97415762)

    Central location

    Small bathroom, like student halls

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