City Inn Birmingham, Birmingham

1 Brunswick Square, Brindleyplace, Birmingham, B1 2HW
4

Dit stijlvolle, moderne viersterrenhotel ligt in het hart van Birmingham, dicht bij alles dat de stad te bieden heeft. Het biedt geweldige kamerfaciliteiten waa... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Anna-marie ( Ander) 

    van Coventry , GB  op  17 november 2008

    "this is the second time I have stayed at this hotel and I am sure it won't be the last" (108027999)

  • 10/10 Anonymous ( Volwassen paar) 

    op  10 november 2008

    "Overall an enjoyable stay " (107624307)

    Nice room and bathroom, very clean and comfortable with adequate space. Staff very helpful and friendly. In a really good location.

    Thre only bad points were there was some noise from the corridors during the night from other guests and housekeeping arriving unannounced even though we had only booked in an hour earlier! Not sure why this was.

  • 9/10 Anonymous ( Jong paar) 

    op  4 november 2008

    EXCELLENT CONDITION OF ROOM AND VERY COMFORTABLE

  • 10/10 Lisa ( Jong paar) 

    van Hereford , GB  op  3 november 2008

    "Fantastic!" (107283646)

    Excellent modern hotel. Everything was new looking and to a high standard. The mini bar was fully stocked, there was everything we needed and it all worked well. We had a very pleasant nights stay with absolutely no problems. It was definitely value for money!

    The only minor problem was that the bathroom door didn't latch properly.

  • 10/10 Anonymous ( Volwassen paar) 

    op  20 oktober 2008

    "Would thoroughly recommend" (97588796)

    Excellent Hotel. Perfect spot for NIA.

  • 9/10 Nicola ( Man/man of vrouw/vrouw paar) 

    van Bicester , GB  op  13 oktober 2008

    good value for money and friendly staff.good location also...close to the city centre.would recommend to others and would definately stay again

  • 9/10 Iain ( Solo zakenreiziger) 

    van Newcastle upon tyne , GB  op  4 oktober 2008

    "Finally got to the hotel in a bad mood, having been diverted halfway round Brimingham centre because of the tory party conference. Looking fro parking - a memeber of staff (a concierge I guess) outside the hotel directed me to the convenient multistorey next door. The hotel has its own parking but it fills up quickly and in any case they give you a discount on the multistorey so it's the same price (" (107379191)

  • 10/10 Bernadette white ( Groep collega's) 

    van Co cork , IE  op  23 september 2008

    "This was an excellent hotel, within walking distance of everything that Bermingham has to offer - which is a great deal. Staff were very friendly and helpful. All in all an excellent hotel." (97808826)

    This was an excellent hotel. It's nearness to airport, train station, shopping area, bullring, hippodrome, symphony hall etc was excellent. A quiet hotel in a nice location, yet within walking distance of everything, especially some really trendy bars and restaurants. Superb hotel. Will definitely be back to stay for another weekend.

    We booked room only as we thought

  • 10/10 Anonymous ( Groep collega's) 

    op  23 september 2008

    "Excellent - it added to the enjoyment of our trip to Birmingham as we felt very relaxed. The rooms were of a very high standard - the offer we had was very good value for money." (107140184)

    The hotel had a very relaxed, friendly atmosphere without losing any sense of efficiency. The rooms were excellent (better than a recent 5 star hotel overseas!)The location was good and staff were very welcoming and friendly, any requests were quickly and easily dealt with. We were all very pleased with the stay and would certainly recommend it.

    The only issue we had was my being charged an additional incorrect amount on my credit card bill on check out. My friends' costs were added to my card even though they had already paid. This was human error and the member of staff did apologise.

  • 10/10 Anonymous ( Volwassen paar) 

    op  8 september 2008

    "We booked solely on this hotel's location as we were attending an event at the NIA. However we would certainly book again based on our experience at this hotel only." (107246072)

    Fast and friendly service both at check in and check out. Very accomodating staff. Spotless room, exactly as stated on website concerning the hotel and what was included. Great food. All around good experience. Thank you

  • 10/10 John ( Volwassen paar) 

    van Doncaster , GB  op  29 augustus 2008

    "fantastic overall, everything i expected and hoped for" (107153490)

    first class hotel, great location, excellent value 2 day stay over bank holiday

    my girlfriend said the bed was a little bit firm and i agreed

  • 8/10 Anonymous ( Jong paar) 

    op  12 augustus 2008

    "good" (107267286)

    excellent location, ambience and facilities

  • 8/10 Elizabeth ( Volwassen paar) 

    van Weldon , GB  op  11 augustus 2008

    "We had a pleasant overnight stay. Room was lovely." (107198726)

    We like the City Inn - have stayed here before. Best medium range hotel in Brum

  • 9/10 Anonymous ( Groep collega's) 

    op  3 augustus 2008

    "The upgrade to the hotel is excellent and certainly good value for money. It is an great spot in central Birmingham." (108082291)

    After problems booking in the operations manager dealt with the situation immediately and smoothed our path for the rest of the stay including free drinks in the bar. Any body can make a mistake, it is how it is dealt with afterwards that matters and top marks to the City Inn on this occasion. already re-booked for next year.

    The hotel had double booked our room and initially wanted us to go elsewhere at 9 o'clock at night. Fortunately the operations manager found rooms and proceeded to make our stay the perfect one by plain excellent customer service.

  • 9/10 Anonymous ( Groep collega's) 

    op  10 juli 2008

    Well located amidst lovely surroundings. Close to the centre of Birmingham and the convention centres

  • 8/10 Maureen ( Solo zakenreiziger) 

    van Sheffield , GB  op  6 juli 2008

    "couldn't fault it, pleasant setting and environment, guest convenience clearly considered. very well managed facility - would actively look out for similar in other locations and insist on staying here when back in Birmingham" (97426735)

    Exceptional standards of cleanlinessa dn great thought put into equipping guest rooms, lighting, bathroom, ironing board tucked away adn accessible for use, i-mac, DVDs for rent etc and welcome break and step up from 'standard-business' travel

  • 8/10 Anonymous ( Jong paar) 

    op  10 juni 2008

    "Good Experience." (97454006)

    Lovely room, lovely design,

    Room service take a long time to answer the phone. The menue is limited, not much.

  • 9/10 Anonymous ( Jong paar) 

    op  21 mei 2008

    Well situated near good bars and restaurants in the Brindley Place canal area. And surprise surprise, the room had an awesome iMac computer - just what we needed for a bit of photo-uploading to Facebook and skyping family back home Down Under.

  • 10/10 Sarah ( Ander) 

    van Swansea , GB  op  19 mei 2008

    "This was a very modern and chic hotel. The staff were very friendly and welcoming and the food was lovely. The room was lovely, very clean and tidy. The decor of the hotel was stunning and light and airy. All in all a lovely hotel." (97364782)

    The hotel was right in the centre, but far enough away so it wasn't noisy. The hotel was very clean, chic and modern. The staff were very welcoming and friendly and the food, room etc was fantastic. A lovely hotel.

    The only thing i would have changed would have been to add a television to the room.

  • 9/10 Alan ( Ander) 

    van Ripon , GB  op  15 mei 2008

    "i found the staff polite & helpfull. the hotel was easy to access and very clean &tidy. the food was well presented & good value" (97060049)

    the cleanlyness and comfort

    air conditioning not working room to warm to sleep

  • 7/10 Anonymous ( Volwassen paar) 

    op  14 mei 2008

    "On the invoice when paying the address is wrong, I do not live at the cedars. so any mail will not reach me!" (97325573)

    very clean and bright.

    We asked for sugar twice and got awful sweetners. It would have been nice to have had normal tea bags also.

  • 8/10 Kevin ( Volwassen paar) 

    van Exeter , GB  op  14 mei 2008

    "Overall it was a comfortable stay with bright and airy rooms.The cost of room should include breakfast and should have more options on the menu." (97751565)

    Location & Good quality of Bedroom furnishings

    Poor breakfast, especially after having to pay extra for it.

  • 9/10 Ben ( Vriendengroep - volwassenen) 

    van Cardigan , GB  op  14 mei 2008

    clean, new , location fantastic

    no sky sports 1 or 2!, room a little small

  • 8/10 Anonymous ( Volwassen paar) 

    op  14 mei 2008

    "Staff were very pleasant and helpful, the room was clean and bed comfortable, it had everything you would need iron/ironing board, hairdryer, bathrobes, tea/coffee making facility, flat screen tv/dvd with internet. Buffet breakfast was very nice and staff service very efficient. Location of hotel is ideally situated for NIA/Sea Life Centre a few minutes walk away, with a variety of bar/restaurants around the canalside area." (97995069)

    Room was very clean and comfortable, had everything you could need when away from home.

    Found the bathroom was a little small and compact

  • 10/10 Nicola ( Jong paar) 

    van Gateshead , GB  op  13 mei 2008

    "The staff were very friendly. The hotel is in a great location (we were going to a concert at the NIA and it was a five minute walk)and the room we stayed in was modern and very comfortable. We would certainly stay again!" (97909321)

    The room was stylish contemporary and light. The apple i-mac was a nice surprise!

    Nothing!

  • 10/10 Anonymous ( Jong paar) 

    op  8 mei 2008

    "Fantastic! - regardless of the breakfast staff, the rest of the staff in the hotel was very friendly and helpful. We will be returning, but next time we'll be giving breakfast a miss." (97863913)

    Quality of the room - soft bed, apple mac pc & Satallite channels (free!), free dvd rental, good bar, location.

    Breakfast staff had poor manners

  • 8/10 Peter ( Man/man of vrouw/vrouw paar) 

    van Hereford , GB  op  15 april 2008

    "friendly staff,handy parking,efficient lifts,excellent position" (97407972)

    smart,clean,well planned layout and facilities

  • 6/10 Anonymous ( Jong paar) 

    op  2 april 2008

    "Whilst the check in was reasonably efficient, I was disappointed that we were not informed that our mini bar was locked. The remote control for the stereo was not working - perhaps this should be checked regularly. During our stay there was a fire alarm, clearly it is important to ensure you can evacuate promptly - the staff however, were giving little or no guidance at all about where we should congregate once we had left the building. We decided to eat at the hotel the first night, rather disappointingly one of the meals was so over cooked it was inedible and had to be sent back, we were however offered complimentary drinks whilst we waited." (97569966)

  • 6/10 Anonymous ( Volwassen paar) 

    op  20 maart 2008

    "No key provided for the key-operated mini bar. Not even the friendliest of couples could get into the bathroom together. Bar areas downstairs are pretty cool, even if we did have to spend most of the evening outside because of a fire alarm (false, luckily)." (97521518)

    clean, comfortable, appealingly designed

    small bedroom and bathroom

  • 10/10 Keith ( Ander) 

    van Duleek , JM  op  12 maart 2008

    Everything was very clean and modern in the room which is nice to see for a change....It's a realy good hotel location is perfect and it was realy great value for money

    there wasn't anything i disliked about your hotel

  • 10/10 Steven ( Solo vakantieganger) 

    van Tring , GB  op  12 maart 2008

    "I have booked a room at roughly the same time each year for a number of years and each year I ask for a room as high up as possible but each year am on the second floor. If there is no chance of an upper floor room why is there a choice option? It probably would not have affected my choice of staying at the City Inn if I'd known about the building work going on next door but for others it may make a difference so a note of warning on the Hotels website would be appreciated." (97483364)

    Value for money. Convenient location. Service and friendliness of staff.

    The level of noise from adjacent building works.

  • 9/10 Anonymous ( Jong paar) 

    op  12 maart 2008

    Loved the refurbished rooms. Good service when needed.

    Loose aerial in TV and lack of teletext. Piffling things!

  • 8/10 Manveen ( Familie met oudere kinderen) 

    van Southfleet , GB  op  7 maart 2008

    its in city centre

  • 7/10 Anonymous ( Groep collega's) 

    op  3 maart 2008

    "There was a long wait for breakfast; the self service area was cramped and split into two parts and the range of food was more limited than other hotels at this price." (97670530)

    design a radio!!

    narrow corridors

  • 8/10 John ( Solo zakenreiziger) 

    van High peak , GB  op  1 maart 2008

    "Should remind guest re Car Park charge when checking out & also provide paper receipt of room charge when it has been booked on line at checkout." (97868566)

    Excellent clean, practical room

    No free water, no real soap

  • 9/10 Craig ( Jong paar) 

    van Birmingham , GB  op  18 februari 2008

    "The hotel was clean and the staff were very pleasent and helpfull. The room itself was very well decorated and spacious, the facilities were excellent and the food was great." (97730909)

    The room and facilities

  • 10/10 June ( Ander) 

    van Portadown , GB  op  7 februari 2008

    "Will use again" (97627970)

    service good and staff friendly, food good and rooms good

  • 9/10 Malcolm ( Ander) 

    van Sunderland , GB  op  9 januari 2008

    "We had a major problem in connection with the 2 day booking which we were advised included breakfast. When we actually got to the hotel, we were informed this was not so, after complaining about this, it was agreed that we could have breakfast included. But next morning when we went down for breakfast, we were again advised it was not included. this was then apparently sorted and we had breakfast. The following morning we once again had the very same problem, which was supposedly again sorted. But when checking out that day the breakfasts were added to the bill, again i had to point out that the original booking online included breakfasts, this was then deducted from the bill. We were disgusted and embarrassed at having to point this fact out several times, which spoiled an otherwise very happy weekend." (97267295)

    Very clean, spacious & very comfortable, we have no doubt we will be using this hotel on a regaular basis for our business stays in Birmingham.

    minor problem getting hot water for washing & showering.

  • 10/10 Katrina ( Solo zakenreiziger) 

    van Thirsk , GB  op  9 januari 2008

    "i got all the information before i travelled online, staff were very helpful and polite, was very impressed with the room and hotel, close to all attractions" (97572937)

    clean, tidy, fresh, great big bed, nice size room, good view from window, all esential items there

    couldn't find the coffee pot, but lovely when i did

  • 10/10 Heather ( Groep collega's) 

    van Bedale , GB  op  9 januari 2008

    "I would recommend this hotel to anyone. It is in a prime location with excellent access to all venues. The staff were fabulous and the service first class. Everyone greeted us with a smile." (97718644)

    The service from the staff was the best we had ever experienced. Very friendly, helpful and positive.

  • 7/10 Evan ( Groep collega's) 

    van Ripon , GB  op  9 januari 2008

    "The Hotel was clean well run and functional. The price of the local car park increased the cost of my stay by nearly 20%. Perhaps some subsidised car parking for guests would help. I didn't notice this mentioned in the original booking info.Apart from this and the slow breakfast I was more than happy with the stay." (97772156)

    Clean and functional, everything working

    Cooked breakfast took a very long time to arrive, over 20 mins

  • 10/10 Brian ( Solo zakenreiziger) 

    van Kirkby lonsdale , GB  op  9 januari 2008

    "No compaints and have already recommended this hotel." (97891798)

    Comfortable with good facilities

  • 10/10 Anonymous ( Volwassen paar) 

    op  7 januari 2008

    "The City Inn, Bimingham was conveniently situated, had a cosmopolitan feel and good ambience." (97370533)

    The hotel was smart, clean, comfortable, and quiet.

    Nothing

  • 9/10 Bryan ( Jong paar) 

    van Shrewsbury , GB  op  4 januari 2008

    "perfect" (97264833)

    clean, tidy, modern, very efficient staff

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  4 januari 2008

    Modern and very clean

    Could have been bigger

  • 9/10 George ( Jong paar) 

    van Swindon , GB  op  30 december 2007

    The environment was brilliant

  • 8/10 Anonymous ( Jong paar) 

    op  29 december 2007

    "The parking costs should have been highlighted as this addded £22 to the cost of the room (we travelled independently)" (97622376)

    The accomodation was modern and clean and the hotel was easy to find and well situated.

  • 10/10 Debbie ( Volwassen paar) 

    van South shields , GB  op  12 december 2007

    "very pleasant staff, only issues would be pricey room service and cafe" (97368709)

    clean not fussy modern decor

    nothing

  • 8/10 Anonymous ( Jong paar) 

    op  28 november 2007

    "Overall the stay was a pleasant one" (97727881)

    Clean, friendly, good location, very helpful staff

    An error was made with our breakfast order for which we had to wait for an hour.

  • 10/10 Carol ( Vriendengroep - volwassenen) 

    van Frome , GB  op  28 november 2007

    "Superb experience (from a regular hotel user )..great welcome from staff, room was not ready so was given a compliementary drink while we waited. Stayed with 2 other couples and we all had a great time. Breakfast was fab and please can we come back again ! Will be receommending to anyone staying in Birmingham" (99307442)

    Loved the cleanliness of the room / contemporary style and fittings/ quietness of room

    Only criticism was no bath...but it was only for one night !

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